Delete a Space Academy Parent Purchase Account

Adults only. This page is for the grown-up who created the optional parent recovery code for Otterly Space Academy. It is not for children.

Purchase update. Account deletion applies only to Space Academy builds that support optional parent recovery-code accounts. That upcoming update is being tested and has not been released more widely. Older versions do not have these accounts, so there is nothing to delete for them. Nothing is sent until you submit the form.

What deletion does

Revokes the account's server sessions and store benefits (such as Remove ads). A device that is offline may keep its cached benefit until its next successful contact with the server
Does not refund a Google Play purchase. Refunds follow Google Play's refund policy
Does not delete child profiles or progress, which stay on each device
Keeps minimal pseudonymous purchase fingerprints for 30 days to prevent fraud, then erases them automatically; server ledger history is removed afterward. The deleted recovery code is blocked during those 30 days
Does not affect separate supporter grants from other Otterly Games sources; only this account's store benefits are revoked
Cannot be undone. Once the records are erased, the deleted purchase history is gone and cannot be restored, even if the same code is used again to start a fresh account

The recovery code is sent only when you press the delete button, over HTTPS, as a password. It is never put in the web address, saved in the browser, logged or sent by email or our contact form. We do not collect an email address or use Google sign-in for this account. This page asks your browser to run only this site's own scripts, so the Cloudflare website-analytics script that may be added to our other pages is not expected to run here. See the Privacy Policy.

If you use the app, you can also choose Delete parent purchase account in the grown-ups area.